If you purchased product through an Assault Industries reseller, please contact them to initiate your return.
You have 90 days from the purchase date to return your item for a refund. You will be charged a restocking fee of 25% or more depending upon the reasoning and the condition of the product that the customer returns and for all returned shipping charges. An additional $20 packaging fee will be added for packages that are refused.
RETURN ACCEPTANCE CONDITIONS FOR REFUND
Customer must return merchandise in the original box intact with all components as originally shipped from Assault Industries. All components must be in like-new condition. All returns must be accompanied by an Assault Industries RMA number and the original receipt. Credit for refund will be granted only to the purchaser whose name appears on the original receipt.
At Assault Industries’ discretion, we may decline any return or charge a fee for missing items or items that we determine are damaged or require service. All cash or check transactions will be refunded by check. Checks take a minimum of two to four weeks for processing. Credit card transactions will be refunded to the credit card account used for the initial transaction.The undersigned, being officers or officials authorized to bind their respective organizations, have read and understand this Statement of Policy, accept it in its entirety, and agree that their organizations will abide by the terms contained herein, during any transaction between the two organizations.